Contact Us
Got a question about something you've read on tabletown.co.uk, spotted an error, or want to flag a casino for us to look at? This page explains what we can help with and how to get the most useful response when you write in.
What we can help with
Non Gamstop Casinos is an independent research and comparison site covering casinos not on GAMSTOP, betting sites operating outside the scheme, and the bonuses, games and payment methods available at them. We're happy to hear from readers on things like:
- Corrections — if an offer, rating or piece of information on a review looks out of date, tell us and we'll check it
- Suggestions for brands we haven't covered yet, so we can research them for future updates
- General feedback on how we rate and rank the sites listed on our full non Gamstop casino reviews
- Questions about how the site works, our editorial approach, or how we're funded
What we can't help with
We don't run any of the casinos featured on this site, so we can't action anything relating to your personal account, a deposit, a withdrawal, a bonus that hasn't credited, or a dispute over a bet or spin. Those matters sit entirely with the operator you signed up with — every one of them lists its own support contact, and that's the fastest route to a resolution.
Likewise, if you're looking to manage a GAMSTOP exclusion, add yourself to it, or understand what it covers, that's handled directly by the scheme itself rather than by us. We can point you to general information, but we can't make changes to your exclusion status on your behalf.
Before you write in, it might already be answered
A lot of the questions we get are already covered elsewhere on the site:
- For how we assess, score and rank operators, see our reviewed and rated sites
- For background on who we are and how the site is put together, visit About Us
- For safer gambling tools, support organisations and advice on staying in control, see Responsible Gambling
- For the rules that govern use of this site, check our Terms and Conditions
A note on what this site does and doesn't do
We research and rate casinos that operate outside the GAMSTOP self-exclusion scheme, comparing them on things like welcome offers, free spins, game libraries and payment options. Because these operators are typically licensed outside the UK, they fall under different rules to UKGC-regulated sites — something worth reading up on before you sign up anywhere. We don't process payments, hold player funds, or have any say in individual account outcomes, which is why account-specific queries need to go to the casino directly rather than to us.
Any commercial relationships we hold with operators listed on the site — through affiliate arrangements — don't influence how we score or rank them. If you're getting in touch about a rating, know that the answer you get back reflects our genuine editorial view, not a paid placement.
Getting a useful reply
If you're flagging an error or asking about a specific brand, it helps to include the name of the operator, the page you were reading, and as much detail as you can about what looked wrong or unclear. Vague messages take longer to action simply because we have to ask follow-up questions first.
This site is intended for adults aged 18 and over. If anything you read here raises concerns about your own gambling, the Responsible Gambling page is a good place to start, and it lists independent support options that can help immediately — no need to wait on a reply from us first.